Concepedia

Churn Detection

Churn Detection is a predictive analytics method that identifies individual customers at risk of discontinuing engagement with a service or product based on behavioral and transactional data patterns.

611

Publications

31.8K

Citations

1.6K

Authors

664

Institutions

Publications per year

2017–2026

344

Parents

Publications

611

Applying data mining to telecom churn management

Shin‐Yuan Hung, David C. Yen, Hsiu-Yu Wang · Expert Systems with Applications · 2005 · 515 citations · Full text

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Data mining techniques for customer relationship management

Chris Rygielski, Jyun‐Cheng Wang, David C. Yen · Technology in Society · 2002 · 510 citations

, , +16

A comparison of machine learning techniques for customer churn prediction

Thanasis Vafeiadis, Konstantinos Diamantaras, George Sarigiannidis et al. · Simulation Modelling Practice and Theory · 2015 · 462 citations

, , +12

Turning telecommunications call details to churn prediction: a data mining approach

Chih‐Ping Wei, I-Tang Chiu · Expert Systems with Applications · 2002 · 460 citations

, , +14

New insights into churn prediction in the telecommunication sector: A profit driven data mining approach

Wouter Verbeke, Karel Dejaeger, David Martens et al. · European Journal of Operational Research · 2011 · 438 citations

, , +17

1–5 of 611

Authors

1.6K

  1. BB
    Bart Baesens

    KU Leuven, Belgium

    19 publications · 2K citations

    17

    h-index

  2. KC
    Kristof Coussement

    Institut d'Economie Scientifique Et de Gestion, France

    9 publications · 897 citations

    9

    h-index

  3. DV
    Dirk Van den Poel

    Ghent University, Belgium

    8 publications · 651 citations

    8

    h-index

  4. WV
    Wouter Verbeke

    KU Leuven, Belgium

    8 publications · 1.3K citations

    8

    h-index

  5. KW
    Koen W. De Bock

    Institut d'Economie Scientifique Et de Gestion, France

    6 publications · 561 citations

    7

    h-index

1–5 of 1.6K

Institutions

664

  1. KU Leuven

    Leuven, Belgium

    18 h-index

    63 publications

    6.3K citations

  2. University of Southampton

    Southampton, United Kingdom

    17 h-index

    25 publications

    2.7K citations

  3. University of Tehran

    Tehran, Iran

    11 h-index

    29 publications

    1.5K citations

  4. Ghent University

    Ghent, Belgium

    10 h-index

    19 publications

    1.8K citations

  5. Institut d'Economie Scientifique Et de Gestion

    Puteaux, France

    8 h-index

    13 publications

    1K citations

  6. Centre National de la Recherche Scientifique

    Paris, France

    7 h-index

    10 publications

    875 citations

  7. Sichuan University

    Chengdu, China

    6 h-index

    13 publications

    518 citations

  8. Georgia Institute of Technology

    Atlanta, United States

    6 h-index

    7 publications

    289 citations

1–8 of 664

Venues

  1. Expert Systems with Applications

    39 publications · 4.4K citations

    30

    h-index

  2. Procedia Computer Science

    8 publications · 559 citations

    8

    h-index

  3. European Journal of Operational Research

    8 publications · 1K citations

    8

    h-index

  4. IEEE Access

    6 publications · 716 citations

    7

    h-index

  5. 6

    h-index

1–5