A learning organization’s syllabus

Abstract

Aims to address the question “What does a learning organization learn about?” Proposes a syllabus approach which covers six key areas; learning about one’s job in the organization; learning about alignment of culture, values and strategy; learning about the likely future; learning about the organization’s supply chains; learning how to challenge existing norms and ways of thinking; and developing an organizational memory. Discusses action learning as a developmental methodology which can address most of these syllabus areas. Concludes each section with prescriptive recommendations for practitioners.