The Learning Organization · 1996 · 39 citations · 12 references
ManagementKnowledge ManagementOrganization StudiesKnowledge CreationKnowledge SharingOrganizational LearningInformation ManagementKnowledge Management SystemsKnowledge StructuringLearning OrganizationLearning ProcessesProcess ImprovementContinual Process ImprovementKnowledge Flow AnalysisKnowledge Management StrategyKnowledge Sharing ProcessesKnowledge WorkersLearning Organization TheoryOrganizational ImprovementOrganizational Learning Processes
Discusses the concepts of knowledge, information and data. Analyses the concept of knowledge organizations with the focus on its reliance on knowledge workers and intense information flow. Based on the previous discussion, critically analyses four contemporary myths: (1) process improvement should focus on activities; (2) process improvement should itself be a top‐down process; (3) organizations should be learning systems; and (4) fragmentation should be avoided. Argues that these myths are particularly deceiving and potentially dangerous owing to their incompatibility with the concept of knowledge organizations and the way these organizations operate.
12
Reengineering Work: Don’t Automate, Obliterate
Michael Hammer · 1990 · 2.9K citations
Does Information Technology Lead to Smaller Firms?
Erik Brynjolfsson, Thomas W. Malone, Vijay Gurbaxani et al. · Management Science · 1994 · 694 citations
Management, Information Technology, Management Information Systems +10