Journal of Retail & Leisure Property · 2010 · 86 citations · 13 references
BusinessMarketingMarketing ManagementDigital MarketingRetail MarketingRetail StrategyCustomer EngagementCustomer Experience ManagementCustomer Experience TransformationExperience DesignRetail Customer ExperienceRetail Service DesignConsumer Experience DesignDigital Retail ExperienceExperiential MarketingExperiential Retail CommunicationExploratory Case StudyRetail Service ExperienceShopping Experience
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