Strategies for reducing employee turnover: A meta-analysis.

Abstract

Investigated the relative effectiveness of realistic job previews (RJPs) and job enrichment as turnover reduction strategies. A thorough literature search located 20 experiments (N = 6,492 Ss) dealing with attempts to reduce turnover in field settings. Several meta-analysis techniques showed that variation in the outcomes of job enrichment studies can be attributed to sampling error alone, whereas variation in the outcomes of RJP studies cannot. A search for moderators in the latter case revealed moderate support for the notion that task complexity affects RJP outcomes. Furthermore, the meta-analyses indicated that job enrichment interventions are about twice as effective at reducing turnover as RJPs. Based on the calculated effect sizes, estimates of savings from turnover reductions are provided. (62 ref) (PsycINFO Database Record (c) 2010 APA, all rights reserved)