Publication | Closed Access
The Effects of Gain Versus Loss Message Framing and Point of Reference on Consumer Responses to Green Advertising
91
Citations
62
References
2015
Year
Customer SatisfactionGreen MarketingConsumer ResearchCommunicationGain FramesManagementMarketing CommunicationConsumer BehaviorConsumer ResponsesConsumer Decision MakingMessage FramingLoss FramesGreen AdvertisingConsumer AppealAdvertisingMarketingFraming EffectsInteractive MarketingGreen ProductBusinessAdvertising EffectivenessConsumer Attitude
An experiment was employed to determine the effect of gain versus loss message framing, point of reference (i.e., self vs. environment), and product involvement on the effectiveness of green advertising. Results indicate that in the context of green advertising for consumer products, gain frames and self appeals elicit more favorable responses than loss frames and environment appeals. However, when combined, a self/loss framing is more persuasive than an environment/loss framing. This difference was muted for the high product involvement condition, possibly due to more message elaboration occurring under this condition. Theoretical and managerial implications are discussed.
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