Academy of Management Journal · 1998 · 350 citations · 29 references
ManagementConflict StudiesSocial PsychologyConflict AnalysisConflict ResolutionNegotiationConflict ManagementNegotiation OutcomesNegotiation ProcessNegotiation StrategyNegotiation TacticsNegotiation TheoryAgreement MakingConflict NegotiationCoordination In NegotiationReciprocity Tactics
We tested hypotheses concerning the effectiveness of three strategies for breaking conflict spirals in negotiations. We also investigated the relationship between outcomes and the relative frequenc...
29
Robert Axelrod, W D Hamilton · Science · 1981 · 20.3K citations
The Norm of Reciprocity: A Preliminary Statement
Alvin W. Gouldner · American Sociological Review · 1960 · 11.8K citations
Ernest Kilzer, B. F. Skinner · The American Catholic Sociological Review · 1953 · 9K citations
Negotiation in social conflict
Choice Reviews Online · 1994 · 1.2K citations