Service Dashboards
Service Dashboards is an academic construct in the domain of service reporting that refers to a visual analytics framework designed to monitor, evaluate, and communicate the performance and quality of services through integrated, real-time metrics and key performance indicators.
7
Publications
505
Citations
35
Authors
19
Institutions
Publications per year
2017–2026
2
Parents
7
Koen Pauwels, Tim Ambler, Bruce H. Clark et al. · Journal of Service Research · 2009 · 243 citations
Data‐driven services marketing in a connected world
V. Kumar, Veena Chattaraman, Carmen Neghina et al. · Journal of service management · 2013 · 120 citations
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35
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19

University of Groningen
Groningen, The Netherlands
2 h-index
5 publications
423 citations
Goethe University Frankfurt
Frankfurt am Main, Germany
2 h-index
2 publications
363 citations
FZU ‒ Institute of Physics of the Academy of Sciences of the Czech Republic
Prague, Czechia
1 h-index
1 publications
15 citations

Johns Hopkins University Applied Physics Laboratory
North Laurel, United States
1 h-index
1 publications
12 citations
Özyeğin University
Istanbul, Türkiye
1 h-index
1 publications
243 citations
London Business School
London, United Kingdom
1 h-index
1 publications
243 citations

Czech Academy of Sciences
Prague, Czechia
1 h-index
1 publications
15 citations
Goethe-Institute United Kingdom
London, United Kingdom
1 h-index
1 publications
243 citations
1–8 of 19
1 publications · 120 citations
1
h-index
JSR · 1 publications · 243 citations
1
h-index
1 publications · 11 citations
1
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IJISSS · 1 publications · 12 citations
1
h-index
1 publications · 15 citations
1
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