Member Retention

Member Retention is a strategic management practice in club management that denotes the extent to which a club successfully maintains its membership base over time by fostering member satisfaction, engagement, and loyalty.

126

Publications

6.2K

Citations

259

Authors

143

Institutions

Publications per year

2017–2026

Parents

Club Management

Children

Member ExperienceMember ReactivationMembership TenurePredictive Retention ModelingSocial IdentificationSwitching Barriers

Publications

126

Relationship Marketing Activities, Commitment, and Membership Behaviors in Professional Associations

Thomas Gruen, John O. Summers, Frank Acito · Journal of Marketing · 2000 · 1.1K citations

Management, Organization Studies, Organizational Behavior +17

When Customers Are Members: Customer Retention in Paid Membership Contexts

CB Bhattacharya · Journal of the Academy of Marketing Science · 1998 · 287 citations

Management, Marketing, Marketing Management +11

Membership Turnover and Collaboration Success in Online Communities: Explaining Rises and Falls from Grace in Wikipedia1

Sam Ransbotham, Kane · MIS Quarterly · 2011 · 266 citations

Management, Knowledge Management, Organization Studies +14

Antecedents, moderators, and performance consequences of membership change in new venture teams

Benson Honig, Johan Wiklund · Journal of Business Venturing · 2004 · 220 citations

Management, Organization Studies, Organizational Behavior +16

Perceived organizational membership and the retention of older workers

Marjorie Armstrong‐Stassen, Francine Schlosser · Journal of Organizational Behavior · 2011 · 200 citations

Management, Human Resource Management, Organizational Behavior +15

1–5 of 126

Authors

259

JW
Jeremy Waddington
European Trade Union Institute, Belgium
3 publications · 88 citations
3
h-index
LG
Leonor Gallardo
University of Castilla-La Mancha, Spain
3 publications · 94 citations
3
h-index
JG
Jorge García‐Unanue
University of Castilla-La Mancha, Spain
3 publications · 94 citations
3
h-index
EI
Eliseo Iglesias‐Soler
Universidade da Coruña, Spain
2 publications · 76 citations
2
h-index
ZW
Zaira Wahab
Iqra University, Pakistan
2 publications · 30 citations
2
h-index

1–5 of 259

Institutions

143

1–8 of 143

Venues

Managing Sport and Leisure
4 publications · 127 citations
4
h-index
Sustainability
2 publications · 50 citations
2
h-index
Legislative Studies Quarterly
2 publications · 128 citations
2
h-index
Organization Science
2 publications · 222 citations
2
h-index
Managing Leisure
2 publications · 30 citations
2
h-index

1–5