Member Experience

Member Experience is a construct within Membership Management that denotes the holistic perception and evaluation of members’ interactions with an organization, distinguished by its focus on fostering engagement, satisfaction, and loyalty through systematically designed touchpoints and value-driven relationships.

45

Publications

2.5K

Citations

120

Authors

71

Institutions

Publications per year

2017–2026

12

Authors

120

  1. FT
    F. Todd DeZoort

    University of Alabama, United States

    2 publications · 225 citations

    2

    h-index

  2. MG
    Michael Goldfarb

    McGill University, Canada

    1 publications · 17 citations

    1

    h-index

  3. RB
    Roger B. Winston

    University of Georgia, United States

    1 publications · 41 citations

    1

    h-index

  4. AK
    Avreliane Kullak

    Tallinn University of Technology, Estonia

    1 publications · 95 citations

    1

    h-index

  5. AZ
    Asaf Zohar

    York University, Canada

    1 publications · 22 citations

    1

    h-index

1–5 of 120

Venues

  1. Journal of College Student Personnel

    3 publications · 75 citations

    3

    h-index

  2. Nonprofit and Voluntary Sector Quarterly

    NVSQ · 2 publications · 75 citations

    2

    h-index

  3. Community Mental Health Journal

    2 publications · 31 citations

    2

    h-index

  4. 1

    h-index

  5. Military Psychology

    1 publications · 23 citations

    1

    h-index

1–5