Lodging Operations

Lodging Operations is the operational management specialty within hospitality that encompasses the procedures, systems, and administrative functions necessary for the daily management of hotel accommodations and front-office services.

593

Publications

30.5K

Citations

Authors

431

Institutions

Publications per year

2017–2026

100

Variants

Lodging Management

Parents

Hospitality Management

Children

Check-in ProceduresCheck-out ProceduresFront Office OperationsGuest Services ManagementHousekeeping OperationsLaundry OperationsLinen OperationsLodging Technology SystemsNight Audit ProceduresOccupancy Management

Publications

593

Container terminal operation and operations research - a classification and literature review

Stefan Vo�, Robert Stahlbock, Dirk Steenken · OR Spectrum · 2004 · 1.3K citations

Management, Operations Management, Containerization +15

The cornell hotel and restaurant administration quarterly

Journal of the American Dietetic Association · 1994 · 790 citations

Management, Business Administration, Hospitality Management +11

An analysis of environmental management, organizational context and performance of Spanish hotels

María José Álvarez Gil, J Burgos Jiménez, José Joaquín Céspedes Lorente · Omega · 2001 · 578 citations

Management, Environmental Management, Hospitality Management +15

Measuring efficiency in the hotel sector

Carlos Pestana Barros · Annals of Tourism Research · 2005 · 457 citations

Management, Hospitality Management, Performance Management +9

Chain Affiliation and the Failure of Manhattan Hotels, 1898-1980

Paul Ingram, Joel A. C. Baum · Administrative Science Quarterly · 1997 · 450 citations

Management, Hospitality Management, Organization Studies +11

1–5 of 593

Authors

CA
Cathy A. Enz
Cornell University, United States
9 publications · 333 citations
9
h-index
TD
Tarik Doğru
Florida State University, United States
7 publications · 347 citations
7
h-index
MM
Makarand Mody
Boston University, United States
7 publications · 347 citations
7
h-index
JA
Judy A. Siguaw
Cornell University, United States
7 publications · 204 citations
7
h-index
LM
Leo M. Renaghan
Cornell University, United States
7 publications · 210 citations
7
h-index

1–5 of 1K

Institutions

431

1–8 of 431

Venues

International Journal of Hospitality Management
74 publications · 4.3K citations
33
h-index
Cornell Hotel and Restaurant Administration Quarterly
CQ · 60 publications · 3.5K citations
33
h-index
International Journal of Contemporary Hospitality Management
63 publications · 2.8K citations
32
h-index
Tourism Management
23 publications · 1.8K citations
20
h-index
Journal of Human Resources in Hospitality & Tourism
17 publications · 542 citations
15
h-index

1–5

See also Lodging Operations
Core Processes	Reservation-to-room Matching Guest Check-in Processes Guest Check-out Processes Self-checking Mechanisms Room Assignment Algorithms Housekeeping Staffing Retail Transaction Processing Security Management
Front Office Systems	Property Management Night Audit Procedures Central Reservation Systems Yield Management Electronic Funds Transfer
Performance Metrics	Revenue Per Available Room Analysis
Staff Coordination	Cross-functional Teams Property Management Systems
Service Recovery	Cost Recovery Relational Recovery Replacement Resolutions Process Control Customer Relationship Management Mobile Application Development