Concepedia

Michael D. Olsen

MD

61

Publications

2.4K

Citations

31

H-Index

1980

Active since

Affiliations

Virginia Tech(Current)

Cornell University

Hong Kong Polytechnic University

Michael D. Olsen is an author at Virginia Tech specializing in business, management, and hospitality management.

Top concepts

BusinessManagementHospitality ManagementHospitalityStrategic ManagementMarketingBusiness StrategyHospitality IndustryTourismCustomer Satisfaction

Publications per year

1980–2017

61

Publications

61

The internet as a distribution channel

Daniel Connolly, Michael D. Olsen, Richard G. Moore · Cornell Hotel and Restaurant Administration Quarterly · 1998 · 165 citations

Customer Satisfaction, Digital Marketing, Hospitality Revenue Management +20

Experience-based Travel

Michael D. Olsen, Daniel Connolly · Cornell Hotel and Restaurant Administration Quarterly · 2000 · 155 citations

Customer Experience, Customer Satisfaction, Digital Marketing +17

Research in strategic management in the hospitality industry

Michael D. Olsen, Angela Roper · International Journal of Hospitality Management · 1998 · 119 citations

Customer Satisfaction, Management, Hospitality Planning Management +8

The Internet as a Distribution Channel

Daniel Connolly, Michael D. Olsen, Richard G. Moore · Cornell Hotel and Restaurant Administration Quarterly · 1998 · 114 citations

Customer Satisfaction, Digital Marketing, Hospitality Revenue Management +20

Strategic alliances: a hospitality industry perspective

Prakash K. Chathoth, Michael D. Olsen · International Journal of Hospitality Management · 2003 · 100 citations

Management, Business, Hospitality Marketing +11

Rows per page

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