Claims Behavior

Claims Behavior is a concept in insurance economics that denotes the pattern and determinants of policyholders' actions regarding the reporting, timing, and magnitude of claims submissions in response to insured losses.

Publications

3.1K

Citations

176

Authors

102

Institutions

Publications per year

2017–2026

Parents

Insurance Economics

Children

Automobile Claim BehaviorCatastrophe Claim BehaviorClaim AntiselectionClaim Denial BehaviorClaim Development PatternsClaim PropensityClaim Reporting LagsClaim Settlement BehaviorClaims Reserving UncertaintyIncurred But Not Reported Claims

Publications

Hierarchical Insurance Claims Modeling

Edward W. Frees, Emiliano A. Valdez · Journal of the American Statistical Association · 2008 · 199 citations

Business, Insurance, Actuarial Science +15

The Interaction between Comparative Advertising and Copy Claim Variation

William R. Swinyard · Journal of Marketing Research · 1981 · 160 citations

Law, Intellectual Property Law, Advertising +10

Analytical Model for Analyzing Construction Claims and Opportunistic Bidding

S. Ping Ho, Liang Y. Liu · Journal of Construction Engineering and Management · 2004 · 160 citations

Management, Construction Management, Project Management +17

Opportunistic customer claiming during service recovery

Jochen Wirtz, Janet R. McColl‐Kennedy · Journal of the Academy of Marketing Science · 2009 · 159 citations

Business, Operations Management, Claims Management +10

Consumer Perceptions of Tensile Price Claims in Advertisements: An Assessment of Claim Types Across Different Discount Levels

Abhijit Biswas, Scott Burton · Journal of the Academy of Marketing Science · 1993 · 153 citations

Business, Marketing, Marketing Management +13

1–5 of 75

Authors

176

EA
Emiliano A. Valdez
University of Connecticut, United States
2 publications · 235 citations
2
h-index
KG
Klaus G. Grunert
Aarhus University, Denmark
2 publications · 131 citations
2
h-index
AC
Ashley C. Lovell
Tarleton State University, United States
2 publications · 28 citations
2
h-index
WR
William R. Swinyard
Brigham Young University, United States
2 publications · 249 citations
2
h-index
BB
Bertis B. Little
The University of Texas Southwestern Medical Center, United States
2 publications · 28 citations
2
h-index

1–5 of 176

Institutions

102

1–8 of 102

Venues

Insurance Mathematics and Economics
7 publications · 121 citations
7
h-index
Journal of Risk & Insurance
5 publications · 286 citations
5
h-index
Astin Bulletin
3 publications · 86 citations
3
h-index
Journal of Construction Engineering and Management
2 publications · 202 citations
2
h-index
SSRN Electronic Journal
Repository · 2 publications · 26 citations
2
h-index

1–5