Yeon Sung Jung - Concepedia

Author

Yeon Sung Jung

Dankook University

Also Known As

Yeon Jung, Yeon Sung Jung, 단국대학교 경영학부 부교수

Publications

495

Citations

H-Index

Concepts

All Affiliations

Dankook University University of Leeds Banner Thunderbird Medical Center Arizona State University Kadir Has University

About

Yeon Sung Jung is an author at Dankook University specializing in management, organizational behavior, and customer satisfaction.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Management	5	5	439
2	Business	3	3	331
3	Social Sciences	2	2	118
4	Education	1	1	97
5	Cognitive Science	1	1	16

Yeon Sung Jung

Publications

485

Citations

H-Index

Page 1

	Year	Citations
When Does Customer Participation Matter? An Empirical Investigation of the Role of Customer Empowerment in the Customer Participation–Performance Link Seigyoung Auh, Bülent Mengüç, Constantine S. Katsikeas, Journal of Marketing Research Customer ExperienceCustomer SatisfactionOrganizational CommunicationService QualityCustomer Retention	2019	119
Customer response to employee emotional labor: the structural relationship between emotional labor, job satisfaction, and customer satisfaction Won‐Moo Hur, Tae‐Won Moon, Yeon Sung Jung Journal of Services Marketing Customer SatisfactionConsumer ResearchCustomer ResponseHuman Resource ManagementWorker Well-being	2015	110
When Does (Mis)Fit in Customer Orientation Matter for Frontline Employees’ Job Satisfaction and Performance? Bülent Mengüç, Seigyoung Auh, Constantine S. Katsikeas, Journal of Marketing Customer SatisfactionCoworker Relationship QualityCustomer Orientation MatterHuman Resource ManagementOrganizational Behavior	2015	102
Unpacking the relationship between empowering leadership and service-oriented citizenship behaviors: a multilevel approach Seigyoung Auh, Bülent Mengüç, Yeon Sung Jung Journal of the Academy of Marketing Science CultureService LeadershipManagementEducationService-oriented Citizenship Behaviors	2014	97
The missing link between analytics readiness and service firm performance Seigyoung Auh, Bülent Mengüç, Preethika Sainam, Service Industries Journal	2021	18
The Neural Correlates of Celebrity Power on Product Favorableness: An fMRI Study Yeon Sung Jung, Yang‐Tae Kim, Jong-Su Baeck, NeuroQuantology Behavioral Decision MakingBrain FunctionAffective NeuroscienceCar FavorablenessCelebrity Power	2018	16
Clinical Outcome and Influencing Factor for Repeat Lumbar Discectomy for Ipsilateral Recurrent Lumbar Disc Herniation Yeon Sung Jung, Hyu Jin Choi, Young Min Kwon Korean Journal of Spine	2012	12
Regaining control of salesforce Stephen K. Kim, Yeon Sung Jung Industrial Marketing Management Control EnvironmentManagementManagement Control SystemSecurity	2018	11

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