James “Mick” Andzulis

Social media technology usage and customer relationship performance: A capabilities-based examination of social CRM

Kevin J. Trainor, James “Mick” Andzulis, Adam Rapp et al. · Journal of Business Research · 2013 · 860 citations

Business, Marketing, Marketing Management +13

Examining the Drivers and Performance Implications of Boundary Spanner Creativity

Raj Agnihotri, Adam A. Rapp, James “Mick” Andzulis et al. · Journal of Service Research · 2013 · 127 citations

Management, Organizational Behavior, Performance Management +17

Competitive intelligence collection and use by sales and service representatives: how managers’ recognition and autonomy moderate individual performance

Adam Rapp, Raj Agnihotri, Thomas L. Baker et al. · Journal of the Academy of Marketing Science · 2014 · 98 citations

Management, Organizational Behavior, Performance Management +7

B‐TO‐B E‐COMMERCE: A CONTENT ANALYTICAL ASSESSMENT OF MOTOR CARRIER WEBSITES

Alexander E. Ellinger, Daniel F. Lynch, James “Mick” Andzulis et al. · Journal of Business Logistics · 2003 · 91 citations

Business, Management Information Systems, Strategic Management +9

Using Shortened Scales in Sales Research: Risks, Benefits, and Strategies

George R. Franke, Adam Rapp, James “Mick” Andzulis · Journal of Personal Selling and Sales Management · 2013 · 37 citations

Education, Marketing, Marketing Management +14