Kevin J. Trainor - Concepedia

Author

Kevin J. Trainor

Northern Arizona University

Also Known As

K Trainor, Kevin J. Trainor, Kevin Trainor

Publications

3.1K

Citations

H-Index

Concepts

All Affiliations

Northern Arizona University Flinders Medical Centre Canisius College Ohio University The University of Texas at Arlington

About

Kevin J. Trainor is an author at Northern Arizona University specializing in interactive marketing, management, and marketing.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Management	13	13	2.1K
2	Business	12	12	1.9K
3	Medicine	5	5	558
4	Engineering	1	1	46
5	Health Sciences	1	1	102

Kevin J. Trainor

Publications

Citations

H-Index

Page 1

	Year	Citations
Social media technology usage and customer relationship performance: A capabilities-based examination of social CRM Kevin J. Trainor, James “Mick” Andzulis, Adam Rapp, Journal of Business Research Relationship MarketingCustomer SatisfactionSocial MediaSocial TechnologySocial Computing	2013	830
Relating Social Media Technologies to Performance: A Capabilities-Based Perspective Kevin J. Trainor Journal of Personal Selling and Sales Management	2012	299
Performance implications of customer-linking capabilities: Examining the complementary role of customer orientation and CRM technology Adam Rapp, Kevin J. Trainor, Raj Agnihotri Journal of Business Research Customer ExperienceCustomer SatisfactionCustomer-linking CapabilitiesCrm TechnologyInteractive Marketing	2009	243
Measurement of in vivo mutations in human lymphocytes Alexander A. Morley, Kevin J. Trainor, R. Seshadri, Nature Primary ImmunodeficiencyMedicineImmunologyHematologyImmunophenotyping	1983	229
Integrating information technology and marketing: An examination of the drivers and outcomes of e-Marketing capability Kevin J. Trainor, Adam Rapp, Lauren Skinner Beitelspacher, Industrial Marketing Management Customer SatisfactionTechnology Acceptance ModelInformation Technology ManagementInteractive MarketingUser Acceptance	2010	222
Mutation frequency in human lymphocytes increases with age Kevin J. Trainor, Dianne J. Wigmore, A. CHRYSOSTOMOU, Mechanisms of Ageing and Development Lymphocyte DevelopmentLongevityGeneticsImmunologyCellular Senescence	1984	138
Examining the role of sales-based CRM technology and social media use on post-sale service behaviors in India Raj Agnihotri, Kevin J. Trainor, Omar S. Itani, Journal of Business Research Customer SatisfactionOnline Customer BehaviorSocial MediaPost-sale Service BehaviorsInteractive Marketing	2017	138
Social media technology use and salesperson performance: A two study examination of the role of salesperson behaviors, characteristics, and training Jessica L. Ogilvie, Raj Agnihotri, Adam Rapp, Industrial Marketing Management Customer SatisfactionOnline Customer BehaviorSocial MediaSales TrainingInteractive Marketing	2018	133
Understanding the role of information communication in the buyer‐seller exchange process: antecedents and outcomes Raj Agnihotri, Adam Rapp, Kevin J. Trainor Journal of Business and Industrial Marketing Customer ExperienceCustomer SatisfactionDigital MarketingConsumer ResearchCommunication	2009	120
Social media and customer relationship management technologies: Influencing buyer-seller information exchanges Omar S. Itani, Michael T. Krush, Raj Agnihotri, Industrial Marketing Management Relationship MarketingCustomer SatisfactionOnline Customer BehaviorSocial MediaDigital Marketing	2020	109

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