Florian Kraus - Concepedia

Author

Florian Kraus

University of Houston ORCID

Also Known As

F Kraus, F. Kraus, Florian Kraus, Geigenmüller, Anja, Kraus, Florian

Publications

1.6K

Citations

H-Index

116

Concepts

All Affiliations

University of Houston University of Mannheim Ruhr University Bochum University of Georgia BOKU University

About

Florian Kraus is an author at University of Houston specializing in business, management, and organizational behavior.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Business	12	12	943
2	Arts	2	2	397
3	Education	2	2	222
4	Engineering	2	2	53
5	Law	1	1	20

Florian Kraus

Publications

1.5K

Citations

H-Index

Page 1

	Year	Citations
On the Role of Empathy in Customer-Employee Interactions Jan Wieseke, Anja Geigenmüller, Florian Kraus Journal of Service Research Customer ExperienceCustomer SatisfactionEmpathyConsumer ResearchCommunication	2012	352
Performance impact of middle managers' adaptive strategy implementation: The role of social capital Michael Ahearne, Son K. Lam, Florian Kraus Strategic Management Journal Performance ManagementAdaptive Strategy ImplementationPerformance StudiesOrganizational SystemsManagement Effectiveness	2013	200
The Diffusion of Market Orientation Throughout the Organization: A Social Learning Theory Perspective Son K. Lam, Florian Kraus, Michael Ahearne Journal of Marketing Market OrientationOrganizational CommunicationManagementBusinessSocial Learning Process	2010	180
The Diffusion of Market Orientation Throughout the Organization: A Social Learning Theory Perspective Son K. Lam, Florian Kraus, Michael Ahearne Journal of Marketing Market OrientationOrganizational CommunicationManagementBusinessSocial Learning Process	2010	116
The Future of Sales Training: Challenges and Related Research Questions Felicia G. Lassk, Thomas N. Ingram, Florian Kraus, Journal of Personal Selling and Sales Management Training SystemCross-cultural CommunicationCustomer SatisfactionMulticultural Communications CompetencyCustomer Experience	2012	91
It’s a matter of congruence: How interpersonal identification between sales managers and salespersons shapes sales success Michael Ahearne, Till Haumann, Florian Kraus, Journal of the Academy of Marketing Science Customer ExperienceRelationship MarketingCustomer SatisfactionOrganizational CommunicationSales Managers	2013	90
Intrafunctional Competitive Intelligence and Sales Performance: A Social Network Perspective Michael Ahearne, Son K. Lam, Babak Hayati, Journal of Marketing Network CentralityBusiness IntelligenceSocial Network PerspectiveBusiness AnalyticsHuman Resource Management	2013	89
Toward a contingency framework of interpersonal influence in organizational identification diffusion Florian Kraus, Michael Ahearne, Son K. Lam, Organizational Behavior and Human Decision Processes Majority InfluenceSocial IdentityOrganizational IdentityContingency FrameworkOrganizational Communication	2012	45
Green Roofs and Greenpass Bernhard Scharf, Florian Kraus Buildings EngineeringUrban Green Space ManagementLandscape ArchitectureGreen BuildingEnvironmental Planning	2019	42
Employment Effects of Publicly Financed Training Programs : The East German Experience Florian Kraus, Patrick A. Puhani, Viktor Steiner Econstor (Econstor)	1997	40

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