Ashok Bhattarai - Concepedia

Author

Ashok Bhattarai

Southern Illinois University Carbondale ORCID

Also Known As

Ashok Bhattarai

Publications

Citations

H-Index

Concepts

All Affiliations

Southern Illinois University Carbondale Ithaca College Midwestern State University

About

Ashok Bhattarai is an author at Southern Illinois University Carbondale specializing in customer satisfaction, consumer research, and consumer behavior.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Management	2	2	41
2	Marketing	2	2	41
3	Business	1	1	29
4	Social Sciences	1	1	12
5	Psychology	1	1	12

Ashok Bhattarai

Publications

Citations

H-Index

Page 1

	Year	Citations
Constructive Resistance in the Frontlines: How Frontline Employees’ Resistance to Customer Incivility Affects Customer Observers Omid Kamran‐Disfani, Ramin Bagherzadeh, Ashok Bhattarai, Journal of Service Research Customer ExperienceCustomer SatisfactionBehavioral Decision MakingConsumer ResearchSocial Influence	2022	29
Do you want to be roasted? The boundaries of using dark humor as a brand-to-brand communication strategy José Luis Saavedra Torres, Ashok Bhattarai, Anh Dang, Journal of Research in Interactive Marketing	2023	17
Enhancing consumer online reviews: the role of moral identity Mavis Adjei, Nan Zhang, Ramin Bagherzadeh, Journal of Research in Interactive Marketing Customer SatisfactionBehavioral Decision MakingConsumer StudyConsumer ResearchOnline Customer Behavior	2022	12

Page 1