Concepedia

Omid Kamran‐Disfani

OK

3

Publications

163

Citations

3

H-Index

2017

Active since

Affiliations

University of Missouri(Current)

Cornell University

Omid Kamran‐Disfani is an author at University of Missouri specializing in marketing, business, and customer satisfaction.

ORCID

Top concepts

Publications per year

2017–2022

3

Publications

3

The impact of retail store format on the satisfaction-loyalty link: An empirical investigation

Omid Kamran‐Disfani, Murali K. Mantrala, Alicia Izquierdo‐Yusta et al. · Journal of Business Research · 2017 · 118 citations

, , +10

Constructive Resistance in the Frontlines: How Frontline Employees’ Resistance to Customer Incivility Affects Customer Observers

Omid Kamran‐Disfani, Ramin Bagherzadeh, Ashok Bhattarai et al. · Journal of Service Research · 2022 · 29 citations

, , +19

A framework for studying the impact of outdoor atmospherics in retailing

Peter Bloch, Omid Kamran‐Disfani · AMS Review · 2018 · 16 citations

, , +8

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