Omid Kamran‐Disfani

Author

Omid Kamran‐Disfani

Also Known As

Kamran-Disfani, Omid, Omid Kamran-Disfani, Omid Kamran‐Disfani

Publications

186

Citations

H-Index

Concepts

All Affiliations

Omid Kamran‐Disfani is an author at University of Missouri specializing in marketing, business, and customer satisfaction.

#	Concept	H-Index	Publications	Citations
1	Marketing	3	3	163
2	Business	2	2	147
3	Management	2	2	147
4	Engineering	1	1	16
5	Consumer Behavior	1	1	29

Omid Kamran‐Disfani

Publications

163

Citations

H-Index

Page 1

	Year	Citations
The impact of retail store format on the satisfaction-loyalty link: An empirical investigation Omid Kamran‐Disfani, Murali K. Mantrala, Alicia Izquierdo‐Yusta, Journal of Business Research Customer ExperienceCustomer SatisfactionService QualityInteractive MarketingSatisfaction-loyalty Link	2017	118
Constructive Resistance in the Frontlines: How Frontline Employees’ Resistance to Customer Incivility Affects Customer Observers Omid Kamran‐Disfani, Ramin Bagherzadeh, Ashok Bhattarai, Journal of Service Research Customer ExperienceCustomer SatisfactionBehavioral Decision MakingConsumer ResearchSocial Influence	2022	29
A framework for studying the impact of outdoor atmospherics in retailing Peter Bloch, Omid Kamran‐Disfani AMS Review Atmospheric ConditionEngineeringAtmospheric ScienceAtmospheric Impact AssessmentEnvironmental Impact Assessment	2018	16

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