Aliosha Alexandrov

The effects of social- and self-motives on the intentions to share positive and negative word of mouth

Aliosha Alexandrov, Bryan Lilly, Emin Babakus · Journal of the Academy of Marketing Science · 2013 · 423 citations

Marketing, Behavioral Decision Making, Consumer Engagement +13

The Effects of Perceived Management Concern for Frontline Employees and Customers on Turnover Intentions

Aliosha Alexandrov, Emin Babakus, Uğur Yavaş · Journal of Service Research · 2007 · 188 citations

Customer Satisfaction, Turnover Intentions Model, Human Resource Management +16

Characteristics of Single-Item Measures in Likert Scale Format

Aliosha Alexandrov · 2010 · 84 citations

Engineering, Measurement, Consumer Study +23

Nomological validity of the Net Promoter Index question

Birgit Leisen Pollack, Aliosha Alexandrov · Journal of Services Marketing · 2013 · 62 citations

Customer Satisfaction, Consumer Uncertainty, Genetics +22

The effect of environmental uncertainty, information quality, and collaborative logistics on supply chain flexibility of small manufacturing firms in India

Vivek Nagarajan, Katrina Savitskie, Sampathkumar Ranganathan et al. · Asia Pacific Journal of Marketing and Logistics · 2013 · 47 citations

Logistics Processes, Southern India, Supply Chain Risk +22