Concepedia

Amanda Beatson

AB

39

Publications

1.4K

Citations

24

H-Index

2002

Active since

Affiliations

Queensland University of Technology(Current)

The University of Queensland

University of the Sunshine Coast

University of Technology Sydney

Aston University

Amanda Beatson is an author at Queensland University of Technology specializing in management, marketing, and business.

Top concepts

ManagementMarketingBusinessConsumer ResearchConsumer BehaviorCustomer SatisfactionEducationHuman ResourcesSocial SciencesOrganizational Behavior

Publications per year

2002–2023

39

Publications

39

Determining Consumer Satisfaction and Commitment Through Self-Service Technology and Personal Service Usage

Amanda Beatson, Leonard V. Coote, John M. Rudd · Journal of Marketing Management · 2006 · 150 citations

Self-Service Technology and the Service Encounter

Amanda Beatson, Nick Lee, Leonard V. Coote · Service Industries Journal · 2006 · 142 citations

Financial institutions using social media – do consumers perceive value?

Paula Dootson, Amanda Beatson, Judy Drennan · International Journal of Bank Marketing · 2016 · 96 citations

Innovation Adoption, Digital Marketing, Social Media Adoption +22

Green consumption practices for sustainability: an exploration through social practice theory

Amanda Beatson, Udo Gottlieb, Katrina Janelle Pleming · Journal of Social Marketing · 2020 · 69 citations

Sustainable Consumption, Green Marketing, Sustainable Development +24

Optimizing employee engagement with internal communication : a social exchange perspective

Emma Karanges, Amanda Beatson, Kim A. Johnston et al. · QUT ePrints (Queensland University of Technology) · 2014 · 60 citations · Full text

Rows per page

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