Concepedia

Amanda Beatson

AB

Statistics

Publications

39

Citations

1.4K

H-Index

24

Active since

2002

Affiliations

Queensland University of Technology(Current)

The University of Queensland

University of the Sunshine Coast

University of Technology Sydney

Aston University

Amanda Beatson is an author at Queensland University of Technology specializing in management, marketing, and business.

ORCID

Top concepts

Publications per year

2002–2023

39

Publications

39

Determining Consumer Satisfaction and Commitment Through Self-Service Technology and Personal Service Usage

Amanda Beatson, Leonard V. Coote, John M. Rudd · Journal of Marketing Management · 2006 · 150 citations

Self-Service Technology and the Service Encounter

Amanda Beatson, Nick Lee, Leonard V. Coote · Service Industries Journal · 2006 · 142 citations

Financial institutions using social media – do consumers perceive value?

Paula Dootson, Amanda Beatson, Judy Drennan · International Journal of Bank Marketing · 2016 · 96 citations

, , +22

Green consumption practices for sustainability: an exploration through social practice theory

Amanda Beatson, Udo Gottlieb, Katrina Janelle Pleming · Journal of Social Marketing · 2020 · 69 citations

, , +24

Optimizing employee engagement with internal communication : a social exchange perspective

Emma Karanges, Amanda Beatson, Kim A. Johnston et al. · QUT ePrints (Queensland University of Technology) · 2014 · 60 citations · Full text

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