Concepedia

Jeffrey G. Blodgett

JG

22

Publications

6K

Citations

18

H-Index

1993

Active since

Affiliations

University of Mississippi(Current)

North Carolina Agricultural and Technical State University

Illinois State University

University of Houston - Victoria

University of Washington Tacoma

Jeffrey G. Blodgett is an author at University of Mississippi specializing in management, business, and marketing.

Top concepts

ManagementMarketingBusinessConsumer ResearchConsumer BehaviorCustomer SatisfactionCultureTourismService QualityBehavioral Science

Publications per year

1993–2018

22

Publications

22

The effects of distributive, procedural, and interactional justice on postcomplaint behavior

Jeffrey G. Blodgett, Donna J. Hill, Stephen S. Tax · Journal of Retailing · 1997 · 1.4K citations

Behavioral Sciences, Interactional Justice, Social Behavior +10

The effect of the servicescape on customers’ behavioral intentions in leisure service settings

Kirk L. Wakefield, Jeffrey G. Blodgett · Journal of Services Marketing · 1996 · 862 citations

Total Quality Management, Customer Satisfaction, Quality Of Life +18

The Importance of Servicescapes in Leisure Service Settings

Kirk L. Wakefield, Jeffrey G. Blodgett · Journal of Services Marketing · 1994 · 628 citations

Leisure Service Settings, Customer Satisfaction, Leisure Study +17

The effects of perceived justice on complainants' negative word-of-mouth behavior and repatronage intentions

Jeffrey G. Blodgett, Donald H. Granbois, Rockney G. Walters · Journal of Retailing · 1993 · 619 citations

Customer Satisfaction, Behavioral Decision Making, Social Psychology +13

Customer response to intangible and tangible service factors

Kirk L. Wakefield, Jeffrey G. Blodgett · Psychology and Marketing · 1999 · 564 citations

Customer Experience, Customer Satisfaction, Consumer Research +16

Rows per page

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