Donna J. Hill is an author at Bradley University specializing in management, marketing, and consumer research.
Top concepts
MarketingManagementConsumer ResearchInteractive MarketingBusinessConsumer BehaviorCustomer SatisfactionUser ExperienceAdvertisingCommunication
Publications per year
1986–2009
11
11
Satisfaction and Consumer Services
Donna J. Hill · ACR North American Advances · 1986 · 77 citations
Customer Satisfaction, Consumer Services, Service Quality +8
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