Illinois State University

Institution (Education)

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Also Known As

Illinois State University, Universidad del Estado de Illinois, Université d'État de l'illinois · Acronym: ISU

22.3K

Publications

731.4K

Citations

2.5K

Authors

3.8K

Concepts

About

Illinois State University is a education institution in Normal, United States known for social sciences, business, and psychology.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Business	134	1.2K	111.5K
2	Education	115	1.8K	92.5K
3	Engineering	105	2.2K	101K
4	Arts	90	655	40.8K
5	Health Sciences	76	752	35.9K

Illinois State University

22.3K

Publications

731.4K

Citations

Page 1

	Year	Citations
Measuring Service Quality: A Reexamination and Extension J. Joseph Cronin, Steven A. Taylor Journal of Marketing Total Quality ManagementCustomer SatisfactionService Quality ConstructService QualityService Research	1992	8.8K
Servperf versus Servqual: Reconciling Performance-Based and Perceptions-Minus-Expectations Measurement of Service Quality J. Joseph Cronin, Steven A. Taylor Journal of Marketing Total Quality ManagementCustomer SatisfactionCritical ReviewService ExcellencePsm Performance	1994	2.8K
An assessment of the relationship between service quality and customer satisfaction in the formation of consumers' purchase intentions Steven A. Taylor, Thomas L. Baker Journal of Retailing Customer SatisfactionService QualityService ResearchManagementBusiness	1994	2K
The role of environmental disclosures as tools of legitimacy: A research note Charles H. Cho, Dennis M. Patten Accounting Organizations and Society Environmental GovernancePublic PolicyEnvironmental DisclosuresEnvironmental LawResearch Note	2006	1.9K
Consumers' Need for Uniqueness: Scale Development and Validation Kelly Tian, William O. Bearden, Gary L. Hunter Journal of Consumer Research	2001	1.7K
Intra-industry environmental disclosures in response to the Alaskan oil spill: A note on legitimacy theory Dennis M. Patten Accounting Organizations and Society EngineeringEnvironmental LawLawTechnology LawEnvironmental Policy	1992	1.5K
Renewable energy consumption and economic growth: Evidence from a panel of OECD countries Nicholas Apergis, James E. Payne Energy Policy Energy ConsumptionEconomicsEngineeringEnergy TradeRenewable Energy Systems	2009	1.5K
The relation between environmental performance and environmental disclosure: a research note Dennis M. Patten Accounting Organizations and Society Environmental PerformanceEngineeringEnvironmental DisclosureAccountingEnvironmental Impact Assessment	2002	1.5K
Rapid and highly variable warming of lake surface waters around the globe Catherine M. O’Reilly, Sapna Sharma, Derek K. Gray, Geophysical Research Letters Future Climatic ChangeEngineeringClimate ModelingAir TemperatureEarth Science	2015	1.3K
Social Media: Defining, Developing, and Divining Caleb T. Carr, Rebecca A. Hayes Atlantic Journal of Communication Social Medium MonitoringEmerging MediaOnline CommunicationSocial TechnologiesCommunication	2015	1.2K

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