Concepedia
Statistics
Publications
25
Citations
3.7K
H-Index
19
Active since
1995
Affiliations
University of Washington Tacoma(Current)
University of Cincinnati
Montclair State University
Kyungpook National University
Rutgers, The State University of New Jersey
Eugene Sivadas is an author at University of Washington Tacoma specializing in management, marketing, and business.
Top concepts
ManagementMarketingBusinessConsumer ResearchCustomer SatisfactionCommunicationInteractive MarketingMarketing CommunicationArtsConsumer Behavior
Publications per year
1995–2020
An Examination of Organizational Factors Influencing New Product Success in Internal and Alliance-Based Processes
Eugene Sivadas, F. Robert Dwyer · Journal of Marketing · 2000 · 1K citations
Innovation Evaluation, Innovation Adoption, Double Bind +25
An examination of the relationship between service quality, customer satisfaction, and store loyalty
Eugene Sivadas, Jamie L. Baker‐Prewitt · International Journal of Retail & Distribution Management · 2000 · 831 citations
Customer Experience, Customer Satisfaction, Consumer Research +17
Comparing Response Rates and Response Content in Mail versus Electronic Mail Surveys
Raj Mehta, Eugene Sivadas · Market Research Society Journal · 1995 · 441 citations
Reliability, Customer Satisfaction, Survey (Human Research) +13
A reduced version of the horizontal and vertical individualism and collectivism scale: A four-country assessment
Eugene Sivadas, Norman T. Bruvold, Michelle R. Nelson · Journal of Business Research · 2007 · 259 citations
Ethnocentrism, Cross-cultural Issue, Social Identity +8
Customer satisfaction, perceived risk and affective commitment: an investigation of directions of influence
Mark S. Johnson, Eugene Sivadas, Ellen Garbarino · Journal of Services Marketing · 2008 · 194 citations
Customer Experience, Customer Satisfaction, Behavioral Decision Making +17
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