Concepedia
Statistics
Publications
50
Citations
4.4K
H-Index
28
Active since
1989
Affiliations
Cornell University(Current)
College of Business Administration
Virginia Tech
West Virginia University
University of Hong Kong
Chekitan S. Dev is an author at Cornell University specializing in business, management, and marketing.
Top concepts
BusinessManagementMarketingHospitality ManagementHospitalityHospitality MarketingBusiness StrategyCustomer SatisfactionHospitality IndustryHotel Industry
Publications per year
1989–2020
Market orientation and performance in service firms: role of innovation
Sanjeev Agarwal, M. Krishna Erramilli, Chekitan S. Dev · Journal of Services Marketing · 2003 · 632 citations
Customer Satisfaction, Service Innovation, Hospitality +18
Managing Marketing Channel Opportunism: The Efficacy of Alternative Governance Mechanisms
James R. Brown, Chekitan S. Dev, Dong‐Jin Lee · Journal of Marketing · 2000 · 531 citations
Hospitality, Management, Hospitality Marketing +16
Market orientation, competitive advantage, and performance: A demand-based perspective
Kevin Zheng Zhou, James R. Brown, Chekitan S. Dev · Journal of Business Research · 2008 · 467 citations · Full text
Marketing, Business Strategy, Competitive Advantage +1
Service innovation and customer choices in the hospitality industry
Liana Victorino, Rohit Verma, Gerhard Plaschka et al. · Managing Service Quality · 2005 · 342 citations
Customer Satisfaction, Tourism Management, Service Innovation +18
Choice Between Non-Equity Entry Modes: An Organizational Capability Perspective
M. Krishna Erramilli, Sanjeev Agarwal, Chekitan S. Dev · Journal of International Business Studies · 2002 · 244 citations
Management, Business, Organizational Capability Perspective +6
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