Journal
96
Publications
6.5K
Citations
Top concepts
MarketingMarketing ManagementManagementBusinessMarketing StrategyCustomer SatisfactionCustomer Relationship ManagementBusiness StrategyCustomer Experience ManagementStrategic Marketing
Publications per year
1996–2002
96
96
Measuring Market Orientation: Generalization and Synthesis
Rohit Deshpandé, John U. Farley · 1998 · 722 citations · Full text
Consumers' Trust in a Brand and the Link to Brand Loyalty
Geok Theng Lau, Sook Han Lee · 1999 · 669 citations
Market orientation: Review, refinement, and roadmap
Bernard J. Jaworski, Ajay K. Kohli · 1996 · 661 citations
John C. Narver, Stanley F. Slater, Brian C. Tîetje · 1998 · 399 citations · Full text
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