2023 · 12 citations · 16 references
BusinessComputer ScienceMarketingArtificial IntelligenceDigital MarketingMarketing StrategyArtificial Intelligence AdoptionArtificial Intelligence StrategyCustomer EngagementDigital Marketing AnalyticsDigital Marketing StrategyPersonalizationAi Adoption StrategyAi CapabilitiesAi Data StrategyArtificial Intelligence PrivacyData Privacy In MarketingPersonalization In Digital MarketingPersonalization In Digital Markets
The use of artificial intelligence (AI) in digital marketing has become increasingly prevalent in recent years, with businesses seeking to maximize the potential of this technology to improve customer engagement and drive sales. However, despite the promise of AI, many organizations struggle to fully leverage its capabilities in their digital marketing efforts. This study aims to address this gap by exploring how businesses can maximize the potential of AI in digital marketing. Through a comprehensive review of the literature and empirical research, the authors identify the key challenges and opportunities associated with the use of AI in digital marketing and provide practical recommendations for businesses seeking to optimize their AI strategies. The study highlights the potential benefits of using AI in digital marketing, including the ability to personalize customer experiences, optimize advertising campaigns, and improve customer engagement. However, several challenges are associated with the use of AI, such as data privacy concerns and the potential for bias in algorithms. To address these challenges, the study provides practical recommendations for businesses seeking to maximize the potential of AI in their digital marketing efforts. These include developing a clear AI strategy, investing in high-quality data, and ensuring that AI models are transparent and explainable. Overall, this manuscript provides a valuable contribution to the field of digital marketing by demonstrating how businesses can leverage the power of AI to improve customer engagement and drive sales. By following the practical recommendations outlined in this study, businesses can position themselves for success in the rapidly evolving world of digital marketing.
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Vishwanath Panwar, Dilip Kumar Sharma, K.V. Pradeep Kumar et al. · Materials Today Proceedings · 2021 · 486 citations
Engineering, Manufacturing Engineering, Materials Science +15
Artificial Intelligence and Marketing: Pitfalls and Opportunities
Arnaud De Bruyn, Vijay Viswanathan, Yean Shan Beh et al. · Journal of Interactive Marketing · 2020 · 461 citations · Full text