Concepedia
International Journal of Production Economics · 2021 · 44 citations · 21 references
BusinessInsuranceInsurance EconomicsInsurance LawInsurance OperationsFreight InsuranceInsurance CompaniesInsurance ContractsInsurance DistributionInsurance PolicyInsurance PricingReturn Shipping Costs
21
Signaling Quality with a Money-Back Guarantee: The Role of Transaction Costs
Sridhar Moorthy, Kannan Srinivasan · Marketing Science · 1995 · 456 citations
Business, Business Economics, Economics +13
Consumer Returns Policies and Supply Chain Performance
Xuanming Su · Manufacturing & Service Operations Management · 2008 · 446 citations
Management, Operations Management, Supply Chain Management +10
Product Fit Uncertainty in Online Markets: Nature, Effects, and Antecedents
Yili Hong, Paul A. Pavlou · Information Systems Research · 2014 · 428 citations
Business, Marketing, Marketing Management +16
Money back guarantees in retailing: matching products to consumer tastes
Sarah Davis · Journal of Retailing · 1995 · 370 citations
Business, Economics, Retail Management +11
Return policies and the optimal level of “hassle”
Scott W. Davis, Michael R. Hagerty, Eitan Gerstner · Journal of Economics and Business · 1998 · 281 citations
Social Sciences, Business Economics, Economics +7