International Journal of Hospitality Management · 2020 · 132 citations · 55 references
Customer SatisfactionTourism ManagementService QualityStructural TopicService ResearchInteractive MarketingManagementConsumer ResearchBusinessHospitalityTourismAirbnb AccommodationMarketingService EnvironmentPerceived Service QualityHospitality Management
55
Reading Tea Leaves: How Humans Interpret Topic Models
Jonathan Chang, Sean Gerrish, Chong Wang et al. · 2009 · 1.9K citations