Wei Chong Choo

Employing structural topic modelling to explore perceived service quality attributes in Airbnb accommodation

Kai Ding, Wei Chong Choo, Keng Yap Ng et al. · International Journal of Hospitality Management · 2020 · 132 citations

Customer Satisfaction, Tourism Management, Service Quality +13

Thanks COVID-19, I'll reconsider my purchase: Can fear appeal reduce online shopping cart abandonment?

Siqi Wang, Jun‐Hwa Cheah, Xin‐Jean Lim et al. · Journal of Retailing and Consumer Services · 2021 · 60 citations

Online Customer Behavior, Digital Marketing, Thanks Covid-19 +9

How to Reduce Employees’ Turnover Intention from the Psychological Perspective: A Mediated Moderation Model

Zhen Yan, Zuraina Dato Mansor, Wei Chong Choo et al. · Psychology Research and Behavior Management · 2021 · 41 citations · Full text

Exploring Sources of Satisfaction and Dissatisfaction in Airbnb Accommodation Using Unsupervised and Supervised Topic Modeling

Kai Ding, Wei Chong Choo, Keng Yap Ng et al. · Frontiers in Psychology · 2021 · 40 citations · Full text

Exploring changes in guest preferences for Airbnb accommodation with different levels of sharing and prices: Using structural topic model

Kai Ding, Wei Chong Choo, Keng Yap Ng et al. · Frontiers in Psychology · 2023 · 38 citations · Full text