2019 · 42 citations · 0 references
Total Quality ManagementCustomer SatisfactionJob PerformanceJob PromotionEducationHuman Resource ManagementHuman Resource Management TrainingOrganizational BehaviorPerformance ManagementEmployee AttitudeManagementHuman Resource DevelopmentStaffingJob AnalysisJob SatisfactionJob ShadowingEffective ActivitiesHigher Career LevelMarketingProspective ManagerWorkforce DevelopmentBusiness
Job promotion offers employees career advancement, and HR managers aim to refine promotion systems based on justice, objectivity, and reliability, using observable activities to support the process. The study proposes a job shadowing activity for prospective managers to assess employees' character, competence, and potential. The authors conducted interviews with prospective managers, mentors, HR managers, and division heads, observed job shadowing, and collected secondary data on assignments, mentor evaluations, and supervisor reports. Job shadowing objectively and measurably improves promotion decisions by reducing doubts about prospective managers and identifying employee development needs.
Job promotion provides opportunities for employees to develop and have a higher career level. In order to get the best candidates, the manager of human resource management seeks to sharpen the strategy of the promotion system based on the principles of justice, objectivity, and reliability. This paper describes a job shadowing activity of prospective managers that aims to assess the character, competence, and potential of employees. These activities can be observed and assessed so as to facilitate the promotion process. The researcher interviewed prospective managers, mentors, human resources managers, division heads, and directly to an observation on job shadowing activities while secondary data was obtained from human resources manager in the form of assignment values, prospective manager's performance from mentors, supplemented by data from direct supervisors. The results of the study show that job shadowing has many benefits including knowing prospective managers well so as to minimize voting doubts about prospective managers. Job shadowing is an objective, measurable and trusted way of promotion and can identify development needs for employees