JURNAL MINDS Manajemen Ide dan Inspirasi · 2020 · 34 citations · 16 references
BusinessInformation SystemsManagement Information SystemsConsumer BehaviorE-commerce RetailingE-commerce SystemsBusiness-to-consumer E-commerceE-commerce ManagementE-commerce MarketingE-commerce StrategyOnline Consumer BehaviorConsumer Behavior AnalysisConsumer Trust In E-commerceE-commerce Shopping BehaviorMultiple RegressionPerceived TrustTrust In Online Purchasing
The purpose of this study is to determine the effect of e-WOM, convenience, and trust in purchasing decisions. The development of internet-based trading systems or e-commerce changes the patterns of consumer behavior from conventional shopping to shopping digitally or online. The sample in this study was 200 respondents of Tokopedia users. The analyis uses multiple regression analysis. The results showed there was no significant effect of the e-WOM variable on purchasing decisions, and there was a substantial influence on the easiness and trust variables on buying decisions.
16