Electronic Commerce Research and Applications · 2020 · 133 citations · 78 references
BusinessMarketingTransportation PlanningConsumer BehaviorServices MarketingBicycle TransportationConsumer SatisfactionCustomer EngagementCustomer SatisfactionService QualitySharing EconomyBicycle Level Of ServiceBicycle Sharing SystemsBicycle Use BehaviorCustomer Adoption IntentionPerceived Service QualityService Quality ModelsService Quality Perception
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