Concepedia
Business Horizons · 2018 · 2.7K citations · 20 references
Artificial IntelligenceHumanitiesResponsible AiHuman-ai InteractionEthic Of Artificial IntelligenceAutonomy
20
Users of the world, unite! The challenges and opportunities of Social Media
Andreas Kaplan, Michael Haenlein · Business Horizons · 2009 · 17.2K citations
Computational Social Science, Social Networks, Social Media +12
A Conceptual Model of Service Quality and Its Implications for Future Research
A. Parasuraman, Valarie A. Zeithaml, Leonard L. Berry · Journal of Marketing · 1985 · 17.2K citations
Total Quality Management, Customer Satisfaction, Service Quality +14
A. Parasuraman, Valarie A. Zeithaml, Leonard L. Berry · Journal of Marketing · 1985 · 9.8K citations
I.—COMPUTING MACHINERY AND INTELLIGENCE
Alan Turing · Mind · 1950 · 9.3K citations
Artificial Intelligence, Cognitive Science, Engineering +5
Intelligence reframed: multiple intelligences for the 21st century
Choice Reviews Online · 2000 · 3K citations
Artificial Intelligence, Educational Psychology, Multiple Intelligences +18