Journal of Business Economics and Management · 2013 · 15 citations · 83 references
Customer SatisfactionTourism PerformanceTourism SupplyPost-event VisitsDestination ManagementHospitality MarketingManagementTourism DemandEvent ImageEvent MarketingNon-repeat Event MarketingStrategic ManagementMarketingTourism CompetitivenessConceptual Model ApproachDestination MarketingPerformance StudiesTourism MarketingBusinessBusiness StrategyTourismMarketing ManagementTourist ExperienceMarketing Strategy
Existing event tourism research focuses on contemporaneous visits and revisit intentions, yet little is known about how events influence first‑time potential visitors in emerging markets. This study proposes a conceptual model to examine how post‑event factors shape first‑time visitation intentions. Using a multivariate structural equation model, the authors tested relationships among event image, destination image, perceived satisfaction, and visit intentions with data from respondents to China’s National Games collected two months after the event. Results indicate that post‑event visits can sustain event marketing strategies by encouraging first‑time tourism to the host city.
While extant literature has mainly concentrated on contemporaneous event tourism marketing (i.e., on visiting the city during or around the event) and on intentions to revisit after the event's completion, this research investigates the impact of the event on the decisions of potential tourists/visitors who have never visited the host city and want to visit it after the event's completion. Research in this area, especially in those emerging markets where event marketing is developing rapidly, is limited. In order to address the issues raised, a conceptual model is proposed. This model is based on a multivariate research approach, examining the interrelationships between event image, destination image, participants’ perceived satisfaction with the event and intentions to visit, under the context of non-repeat event marketing. Five hypotheses postulating these interrelationships were tested using structural equation modeling. A “non-repeat” event, the National Games, the biggest traditional sports event in China, was chosen to test this model. Selfadministered questionnaires were used to collect data relating to a period of two months after the event's completion. The findings show that the sustainability of event marketing strategy can be achieved through the post-event visit to the host city.
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A model of destination image formation
Şeyhmus Baloğlu, Ken W. McCleary · Annals of Tourism Research · 1999 · 3.4K citations