Concepedia

Conceptual Model Development

Conceptual Model Development is a scholarly contribution that constitutes the formulation of an abstract framework specifying the key entities, relationships, and processes within a domain, distinguished from other contributions by its focus on theoretical structuring and representational coherence to support long-term performance assessment.

13.4K

Publications

1M

Citations

33.6K

Authors

6.8K

Institutions

Publications per year

2017–2026

4.8K

Parents

Publications

13.4K

A Conceptual Model of Service Quality and Its Implications for Future Research

A. Parasuraman, Valarie A. Zeithaml, Leonard L. Berry · Journal of Marketing · 1985 · 17.2K citations

, , +16

Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence

Valarie A. Zeithaml · Journal of Marketing · 1988 · 12.7K citations · Full text

, , +17

A Conceptual Model of Service Quality and Its Implications for Future Research

A. Parasuraman, Valarie A. Zeithaml, Leonard L. Berry · Journal of Marketing · 1985 · 10K citations

, , +16

Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence

Valarie A. Zeithaml · Journal of Marketing · 1988 · 9.8K citations

, , +17

The Behavioral Consequences of Service Quality

Valarie A. Zeithaml, Leonard L. Berry, A. Parasuraman · Journal of Marketing · 1996 · 8.7K citations

, , +14

1–5 of 13.4K

Authors

33.6K

  1. SC
    Sheshadri Chatterjee

    Indian Institute of Technology Kharagpur, India

    31 publications · 1.8K citations

    25

    h-index

  2. NK
    Neal Krause

    University of Michigan, United States

    28 publications · 2.1K citations

    23

    h-index

  3. YK
    Yogesh K. Dwivedi

    Swansea University, United Kingdom

    27 publications · 2.4K citations

    20

    h-index

  4. RG
    Robert G. Sargent

    Syracuse University, United States

    17 publications · 4.1K citations

    17

    h-index

  5. JM
    Javier Martínez‐Falcó

    University of Alicante, Spain

    16 publications · 763 citations

    15

    h-index

1–5 of 33.6K

Institutions

6.8K

  1. University of Michigan

    Ann Arbor, United States

    50 h-index

    178 publications

    18.1K citations

  2. Michigan State University

    East Lansing, United States

    42 h-index

    102 publications

    11.7K citations

  3. The University of Queensland

    Brisbane, Australia

    41 h-index

    109 publications

    13K citations

  4. University of Washington

    Seattle, United States

    40 h-index

    144 publications

    17.1K citations

  5. University of Minnesota

    Minneapolis, United States

    39 h-index

    120 publications

    21.6K citations

  6. Hong Kong Polytechnic University

    Hong Kong, Hong Kong

    39 h-index

    125 publications

    14.4K citations

  7. Pennsylvania State University

    State College, United States

    39 h-index

    103 publications

    10.1K citations

  8. Arizona State University

    Tempe, United States

    38 h-index

    84 publications

    7.5K citations

1–8 of 6.8K

Venues

  1. Journal of Marketing

    JM · 49 publications · 86.4K citations

    48

    h-index

  2. Sustainability

    188 publications · 8K citations

    47

    h-index

  3. European Journal of Marketing

    EJM · 62 publications · 6.4K citations

    41

    h-index

  4. PubMed

    Repository · 139 publications · 6.1K citations

    39

    h-index

  5. Journal of Services Marketing

    45 publications · 4.6K citations

    33

    h-index

1–5