Journal of Consumer Research · 2003 · 783 citations · 36 references
HumanitiesMarketingMarketing ManagementAestheticsProduct DesignVisual DesignAesthetic ExperienceAesthetic PropertiesAesthetic ValueConsumer SatisfactionCustomer SatisfactionProduct AestheticsAesthetic FeaturesAesthetic Quality AssessmentAesthetic Value In DesignConsumer AestheticsIndividual Differences ScalingPerceived Product QualityProduct Appearance AssessmentProduct Perception
This research conceptualizes and develops a scale to measure individual differences in the centrality of visual product aesthetics (CVPA), defined as the level of significance that visual aesthetics hold for a particular consumer in his/her relationship with products. Three related dimensions of product aesthetics centrality emerged from the research: value, acumen, and response intensity. A series of eight studies provided evidence that the CVPA measure possesses satisfactory reliability and validity. Additionally, this research illuminates important differences between high and low CVPA consumers in product-design-related evaluations and behaviors and provides suggestions for future research employing the scale.
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Dipankar Chakravarti, Alice H. Eagly, Shelly Chaiken · Journal of Marketing Research · 1997 · 7.2K citations
Measuring the Involvement Construct
Judith Lynne Zaichkowsky · Journal of Consumer Research · 1985 · 5.9K citations