Concepedia

Beyond concern—a privacy-trust-behavioral intention model of electronic commerce

Chang Liu, Jack T. Marchewka, June Lu, Chun‐Sheng Yu

Information & Management · 2004 · 706 citations · 37 references

Concepts

BusinessInformation SystemsManagement Information SystemsE-commerce RetailingE-commerce SystemsBusiness-to-consumer E-commerceE-commerce Business ModelsE-commerce MarketingE-commerce StrategyOnline Consumer BehaviorTheory Of Planned BehaviorConsumer Trust In E-commerceE-commerce AdoptionElectronic Commerce OperationsPerceived TrustPrivacy In E-commercePrivacy PerceptionTrust In Online Transactions

References

37

An Integrative Model Of Organizational Trust

Roger C. Mayer, James H. Davis, F. David Schoorman · Academy of Management Review · 1995 · 14.2K citations

Management, Organization Studies, Organizational Behavior +14

A Paradigm for Developing Better Measures of Marketing Constructs

Gilbert A. Churchill · Journal of Marketing Research · 1979 · 12.7K citations

Business, Marketing, Marketing Management +2

The Behavioral Consequences of Service Quality

Valarie A. Zeithaml, Leonard L. Berry, A. Parasuraman · Journal of Marketing · 1996 · 8.7K citations

Business, Marketing, Marketing Management +14

Trust and TAM in Online Shopping: An Integrated Model1

Elena Karahanna, Straub · MIS Quarterly · 2003 · 8.2K citations

Business, Information Systems, Information Technology +13

Developing Buyer-Seller Relationships

F. Robert Dwyer, Paul H. Schurr, Sejo Oh · Journal of Marketing · 1987 · 7.8K citations

Business, Marketing, Marketing Management +7