Concepedia

Assessment of a complementary cyber learning system to offline teaching

So Young Sohn, Hae‐Yeon Park, In Sang Chang

Expert Systems with Applications · 2008 · 17 citations · 34 references

Concepts

EducationEducational AssessmentEducational TechnologyAssessment For LearningComputer-assisted InstructionPedagogyLearning Management SystemsOnline AssessmentOnline Course DesignOnline InstructionOnline LearningVirtual ClassroomsOnline CoursewareOnline Learning EnvironmentsOnline Pedagogy

References

34

Measuring Service Quality: A Reexamination and Extension

J. Joseph Cronin, Steven A. Taylor · Journal of Marketing · 1992 · 8.9K citations

Business, Marketing, Marketing Management +13

Measuring Service Quality: A Reexamination and Extension

J. Joseph Cronin, Steven A. Taylor · Journal of Marketing · 1992 · 4.9K citations

Business, Marketing, Marketing Management +13

A National Customer Satisfaction Barometer: The Swedish Experience

Claes Fornell · Journal of Marketing · 1992 · 4.7K citations

Business, Business Economics, Strategic Management +12

Two Structural Equation Models: LISREL and PLS Applied to Consumer Exit-Voice Theory

Claes Fornell, Fred L. Bookstein · Journal of Marketing Research · 1982 · 3.4K citations

Business, Marketing, Marketing Management +5

Servperf versus Servqual: Reconciling Performance-Based and Perceptions-Minus-Expectations Measurement of Service Quality

J. Joseph Cronin, Steven A. Taylor · Journal of Marketing · 1994 · 2.8K citations

Management, Marketing, Marketing Management +16