Tourism Management · 2010 · 230 citations · 46 references
ManagementSocial PsychologyTourism ManagementConsumer BehaviorTourismConsumer Food ChoiceConsumer InvolvementEating BehaviorsFood ChoicesFood ConsumptionTourist BehaviorConsumer Food Decision-makingTourism Consumer BehaviorTourist Behavior IntentionTourist Travel BehaviorTourist Travel Decision-making
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Measuring Service Quality: A Reexamination and Extension
J. Joseph Cronin, Steven A. Taylor · Journal of Marketing · 1992 · 8.9K citations
Measuring Service Quality: A Reexamination and Extension
J. Joseph Cronin, Steven A. Taylor · Journal of Marketing · 1992 · 4.9K citations