Concepedia

The influence of quality cues and typicality cues on restaurant purchase intention

H.C.A. Roest, Aric Rindfleisch

Journal of Retailing and Consumer Services · 2009 · 43 citations · 83 references

Concepts

ManagementHospitality ManagementMarketingConsumer BehaviorHospitality MarketingRestaurant ManagementConsumer Food ChoiceConsumer InvolvementRestaurant MarketingRetail Consumer BehaviorTheory Of Planned BehaviorPurchase Intent ModelingPurchase Intention AnalysisPurchase Intention EffectsPurchase Intention MeasurementPurchase Intention ModelingTrustworthiness Cues

References

83

SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality

A. Parasuraman, Leonard L. Berry, Valarie A. Zeithaml · Zenodo (CERN European Organization for Nuclear Research) · 1988 · 21.2K citations · Full text

Business, Marketing, Marketing Management +12

The Behavioral Consequences of Service Quality

Valarie A. Zeithaml, Leonard L. Berry, A. Parasuraman · Journal of Marketing · 1996 · 8.7K citations

Business, Marketing, Marketing Management +14

Family resemblances: Studies in the internal structure of categories

Eleanor Rosch, Carolyn Β. Mervis · Cognitive Psychology · 1975 · 5.9K citations

Social Sciences, Social Psychology, Sociology +7

Beyond pleasure and pain.

E. Tory Higgins · American Psychologist · 1997 · 5.2K citations

Nursing, Psychology, Pain Management +9

Dimensions of Consumer Expertise

Joseph W. Alba, J. Wesley Hutchinson · Journal of Consumer Research · 1987 · 4.3K citations · Full text

Business, Marketing, Psychology +11