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A strategy-based process for effectively determining system requirements in eCRM development

Ecrm DevelopmentRequirement AnalysisModel-based System EngineeringEngineeringIndustrial EngineeringSystem RequirementsRequirement EngineeringDesignNon-functional RequirementComputer EngineeringSystems EngineeringSoftware EngineeringRequirement ManagementStrategy-based ProcessSoftware Design