Performance measurement system design: Should process based approaches be adopted?

The balanced scorecard : measures that drive performance

R. S. Caplan · Harvard business review · 1992 · 12.2K citations

Management, Performance Management, Strategic Management +14

Marketing Management: Analysis, Planning and Control

Neil H. Borden, Philip Kotler · Journal of Marketing · 1973 · 2.5K citations

Business, Marketing, Marketing Management +5

The paradox of strategic controls

Michael Goold, John J. Quinn · Strategic Management Journal · 1990 · 362 citations

Management, Strategic Management, Strategy +10

Manufacturing Audit in the Process of Strategy Formulation

KW Platts, M.J. Gregory · International Journal of Operations & Production Management · 1990 · 280 citations

Business, Strategic Management, Strategy +14

Implementing Strategy.

Mariann Jelinek, Lawrence G. Hrebinak, William F. Joyce · Administrative Science Quarterly · 1984 · 264 citations