Performance Measures is a quantitative assessment framework used to evaluate the efficiency and effectiveness of organizational processes by capturing key indicators of operational and strategic outcomes within the Balanced Scorecard and Queuing Theory contexts.
7.4K
Publications
592.1K
Citations
14K
Authors
3.7K
Institutions
Publications per year
2017–2026
1.4K
Children
Publications
7.4K
The balanced scorecard : measures that drive performance
R. S. Caplan · Harvard business review · 1992 · 12.2K citations
Management, Performance Management, Strategic Management +14
The balanced scorecard--measures that drive performance.
Robert S. Kaplan · PubMed · 1992 · 6.6K citations
1–5 of 7.4K
Authors
14K
- UB
25
h-index
- AN
25
h-index
- JZ
21
h-index
- MB
21
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- PG
19
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1–5 of 14K
Institutions
3.7K
Cranfield University
Cranfield, United Kingdom
43 h-index
103 publications
21K citations
University of Warwick
Coventry, United Kingdom
34 h-index
79 publications
5.8K citations
University of Strathclyde
Glasgow, United Kingdom
33 h-index
109 publications
14K citations
Aston University
Birmingham, United Kingdom
30 h-index
56 publications
8.1K citations
University of Bradford
Bradford, United Kingdom
29 h-index
65 publications
4.2K citations
University of Padua
Padua, Italy
29 h-index
48 publications
3.6K citations
Hong Kong Polytechnic University
Hong Kong, Hong Kong
28 h-index
69 publications
6K citations
The University of Melbourne
Melbourne, Australia
27 h-index
50 publications
11.4K citations
1–8 of 3.7K
Venues
- International Journal of Operations & Production Management
IJOPM · 122 publications · 23.2K citations
69
h-index
- International Journal of Productivity and Performance Management
161 publications · 10.6K citations
59
h-index
- European Journal of Operational Research
104 publications · 44.8K citations
53
h-index
- International Journal of Production Economics
69 publications · 9.6K citations
47
h-index
- International Journal of Production Research
85 publications · 5.2K citations
43
h-index
1–5