Concepedia

Process Performance Measurement

Process Performance Measurement is a systematic evaluation method within performance measurement that specifically assesses the efficiency, effectiveness, and quality of business processes in relation to predefined objectives and standards, distinguishing it from broader organizational or output-focused performance assessments.

1.1K

Publications

56.4K

Citations

2.2K

Authors

877

Institutions

Publications per year

2017–2026

160

Parents

Children

Publications

1.1K

The Goal Question Metric Approach

Victor R. Basili, Gianluigi Caldiera, H. Dieter Rombach · 1994 · 1.6K citations

, , +17

Process Capability Indices

V.E. Kane · Journal of Quality Technology · 1986 · 1.3K citations

, , +17

Theory and practice in SME performance measurement systems

M. Hudson, Andi Smart, Mike Bourne · International Journal of Operations & Production Management · 2001 · 843 citations · Full text

, , +17

A New Measure of Process Capability:<i>C<sub>pm</sub></i>

Lai K. Chan, Smiley W. Cheng, Frederick A. Spiring · Journal of Quality Technology · 1988 · 760 citations

, , +16

Replaying history on process models for conformance checking and performance analysis

Wil M. P. van der Aalst, Arya Adriansyah, Boudewijn F. van Dongen · Wiley Interdisciplinary Reviews Data Mining and Knowledge Discovery · 2012 · 726 citations

, , +14

1–5 of 1.1K

Authors

2.2K

  1. KC
    Kuen‐Suan Chen

    National Chin-Yi University of Technology, Taiwan

    28 publications · 1.1K citations

    20

    h-index

  2. WL
    W. L. Pearn

    National Yang Ming Chiao Tung University, Taiwan

    27 publications · 2.1K citations

    19

    h-index

  3. CW
    Chien‐Wei Wu

    National Tsing Hua University, Taiwan

    14 publications · 563 citations

    11

    h-index

  4. MS
    Ming‐Hung Shu

    Cheng Shiu University, Taiwan

    8 publications · 152 citations

    8

    h-index

  5. SK
    Samuel Kotz

    George Washington University, United States

    8 publications · 2K citations

    8

    h-index

1–5 of 2.2K

Institutions

877

  1. National Yang Ming Chiao Tung University

    Hsinchu, Taiwan

    25 h-index

    55 publications

    3.1K citations

  2. National Chin-Yi University of Technology

    Taichung, Taiwan

    23 h-index

    50 publications

    2.1K citations

  3. National Taiwan University of Science and Technology

    Taipei, Taiwan

    12 h-index

    19 publications

    481 citations

  4. Eindhoven University of Technology

    Eindhoven, The Netherlands

    12 h-index

    29 publications

    3.3K citations

  5. University of Bradford

    Bradford, United Kingdom

    11 h-index

    18 publications

    1.4K citations

  6. National Cheng Kung University

    Tainan City, Taiwan

    11 h-index

    14 publications

    503 citations

  7. Arizona State University

    Tempe, United States

    10 h-index

    14 publications

    1.4K citations

  8. Feng Chia University

    Taichung, Taiwan

    10 h-index

    14 publications

    550 citations

1–8 of 877

Venues

  1. Quality and Reliability Engineering International

    43 publications · 1.7K citations

    25

    h-index

  2. Business Process Management Journal

    BPMJ · 28 publications · 2.4K citations

    24

    h-index

  3. Quality Engineering

    29 publications · 1K citations

    20

    h-index

  4. International Journal of Production Research

    22 publications · 1.2K citations

    17

    h-index

  5. International Journal of Production Economics

    18 publications · 2.2K citations

    17

    h-index

1–5