Business Process Management Journal

Critical factors for successful implementation of enterprise systems

Fiona Fui‐Hoon Nah, Janet Lee‐Shang Lau, Jinghua Kuang · 2001 · 1.3K citations · Full text

Business, Information Systems, Project Management +17

Understanding customer relationship management (CRM)

Injazz J. Chen, Karen Popovich · 2003 · 1.2K citations

Business, Management Information Systems, Marketing +8

Influence of artificial intelligence (AI) on firm performance: the business value of AI-based transformation projects

Serge-Lopez Wamba-Taguimdje, Samuel Fosso Wamba, Jean Robert Kala Kamdjoug et al. · 2020 · 1.1K citations

Business, Information Systems, Information Technology +17

Enterprise resource planning

Essam Shehab, M.W. Sharp, L. Supramaniam et al. · 2004 · 800 citations

Business, Information Systems, Management Information Systems +11

E‐government adoption: architecture and barriers

Zakareya Ebrahim, Zahir Irani · 2005 · 755 citations

Business, Information Systems, Information Technology +17