Journal of Consumer Behaviour · 2002 · 22 citations · 11 references
BusinessMarketingPsychologyConsumer BehaviorConsumption StudiesEnvironmental PsychologyConsumer Decision-makingConsumer InvolvementConsumer Preference TestingConsumer TheoryBehavioral Consumer TheoryConsumer Behavior AnalysisConsumer Demand TheoryLinear Discriminant AnalysisStatistical Discriminant Analysis
Abstract An evaluation of the Behavioural Perspective Model of consumer choice based on predictions derived from Mehrabian and Russell's theory of emotional responses to environmental stimuli, is reported. The study required 254 Venezuelan consumers to rate descriptions of consumer situations based on the situational categories identified by the model in terms of pleasure, arousal and dominance , and also according to behavioural variables relating, for example, to preference for spending time in the situation and desire to affiliate. Discriminant analysis of the responses supports the model as a predictive device, and both corroborates and extends findings from a study of English consumers. Implications are drawn for consumer theory and research. Copyright © 2002 Henry Stewart Publications.
11
Store atmosphere and purchasing behavior
R.J. Donovan · Journal of Retailing · 1994 · 1.6K citations
Consumers' Emotional Responses to Service Environments
Gordon R. Foxall, Gordon E. Greenley · Journal of Business Research · 1999 · 184 citations
Business, Marketing, Psychology +14
Consumer psychology in behavioural perspective
Stephen E. G. Lea · Journal of Economic Psychology · 1991 · 71 citations
Business, Marketing, Psychology +12