Concepedia

Satisfaction Surveys

Satisfaction Surveys is a systematic research instrument used in occupant satisfaction studies to quantitatively and qualitatively assess individuals' perceptions, expectations, and experiences of built environment conditions by eliciting structured feedback through standardized questions.

1.7K

Publications

68.2K

Citations

6.2K

Authors

2.1K

Institutions

Publications per year

2017–2026

582

Parents

Publications

1.7K

The Effects of Customer Satisfaction, Relationship Commitment Dimensions, and Triggers on Customer Retention

Anders Gustafsson, Michael D. Johnson, Inger Roos · Journal of Marketing · 2005 · 1.6K citations

, , +16

The measurement of patient satisfaction

Roy Carr‐Hill · Journal of Public Health · 1992 · 688 citations

, , +17

Patient satisfaction after knee arthroplasty: A report on 27,372 knees operated on between 1981 and 1995 in Sweden

Otto Robertsson, Michael Dunbar, Thorbjörn Pehrsson et al. · Acta Orthopaedica Scandinavica · 2000 · 676 citations

, , +15

Evaluating the Expectations Disconfirmation and Expectations Anchoring Approaches to Citizen Satisfaction with Local Public Services

Oliver James · Journal of Public Administration Research and Theory · 2007 · 424 citations · Full text

, , +15

Patient Satisfaction and Its Relationship With Clinical Quality and Inpatient Mortality in Acute Myocardial Infarction

Seth W. Glickman, William Boulding, Matthew P. Manary et al. · Circulation Cardiovascular Quality and Outcomes · 2010 · 417 citations

, , +16

1–5 of 1.7K

Authors

6.2K

  1. TP
    Thomas Perneger

    University Hospital of Geneva, Switzerland

    7 publications · 362 citations

    7

    h-index

  2. PS
    Paul Stallard

    University of Bath, United Kingdom

    5 publications · 170 citations

    5

    h-index

  3. SS
    Stefano Schiavon

    University of California, Berkeley, United States

    5 publications · 515 citations

    5

    h-index

  4. GM
    Gabriella Mazzulla

    University of Calabria, Italy

    4 publications · 152 citations

    4

    h-index

  5. RD
    Rocío de Oña

    Universidad de Granada, Spain

    4 publications · 133 citations

    4

    h-index

1–5 of 6.2K

Institutions

2.1K

  1. University College London

    London, United Kingdom

    16 h-index

    28 publications

    867 citations

  2. University of Michigan

    Ann Arbor, United States

    15 h-index

    40 publications

    6.3K citations

  3. University of Washington

    Seattle, United States

    13 h-index

    31 publications

    3.6K citations

  4. Harvard University

    Cambridge, United States

    13 h-index

    41 publications

    2.8K citations

  5. Mayo Clinic in Arizona

    Scottsdale, United States

    12 h-index

    51 publications

    1.8K citations

  6. University of Toronto

    Toronto, Canada

    12 h-index

    31 publications

    1.2K citations

  7. The University of Queensland

    Brisbane, Australia

    12 h-index

    28 publications

    1.9K citations

  8. Cornell University

    Ithaca, United States

    11 h-index

    22 publications

    752 citations

1–8 of 2.1K

Venues

  1. PubMed

    Repository · 64 publications · 2K citations

    26

    h-index

  2. BMC Health Services Research

    14 publications · 574 citations

    14

    h-index

  3. Sustainability

    10 publications · 216 citations

    12

    h-index

  4. Telemedicine Journal and e-Health

    12 publications · 530 citations

    12

    h-index

  5. Medical Care

    12 publications · 1K citations

    12

    h-index

1–5