Concepedia

Oliver James

OJ

Statistics

Publications

59

Citations

4.4K

H-Index

31

Active since

1995

Affiliations

University of Exeter(Current)

Cardiff University

University of Manchester

London School of Economics and Political Science

University of Kentucky

Oliver James is an author at University of Exeter specializing in public administration, public affairs, and public management.

Publications per year

1995–2024

59

Publications

59

Evaluating the Expectations Disconfirmation and Expectations Anchoring Approaches to Citizen Satisfaction with Local Public Services

Oliver James · Journal of Public Administration Research and Theory · 2007 · 424 citations · Full text

Management, Public Administration, Public Management +15

The Limitations of ‘Policy Transfer’ and ‘Lesson Drawing’ for Public Policy Research

Oliver James, Martín Lodge · Political Studies Review · 2003 · 422 citations

Public Affairs, Public Administration, Public Policy +7

DOES PERFORMANCE INFORMATION ABOUT PUBLIC SERVICES AFFECT CITIZENS' PERCEPTIONS, SATISFACTION, AND VOICE BEHAVIOUR? FIELD EXPERIMENTS WITH ABSOLUTE AND RELATIVE PERFORMANCE INFORMATION

Oliver James, Alice Moseley · Public Administration · 2014 · 260 citations

Public Affairs, Public Administration, Public Management +17

Performance Measures and Democracy: Information Effects on Citizens in Field and Laboratory Experiments

Oliver James · Journal of Public Administration Research and Theory · 2010 · 224 citations

Public Affairs, Political Science, Public Administration +13

MANAGING CITIZENS' EXPECTATIONS OF PUBLIC SERVICE PERFORMANCE: EVIDENCE FROM OBSERVATION AND EXPERIMENTATION IN LOCAL GOVERNMENT

Oliver James · Public Administration · 2011 · 199 citations

Public Affairs, Public Administration, Public Management +15

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